FAQ's

Q1. Are you a manufacturer or a trading company?
A: We are manufacturer. Welcome to visit our factory!

Q2. Where is your factory located?
A: Our factory is located in Guangzhou (Qingyuan) Industrial Park(near to Gaungzhou Baiyun Airport).

Q3. Do you provide OEM/ODM services?
A: Yes! We have more than 10 years rich experiences and we cooperate with some famous foreign companies. 

Q4. How to proceed an order for LED light? 
A: Firstly let us know your requirements or applications. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for the order. Fourthly We arrange the production.

Q5. Will you test all the products before shipping?
A: Yes, we have passed 100% test before shipping.

Q6. What kinds of payment methods do you accept?
A: TT bank transfer, Western Union, Paypal. Small order need 100% deposit before products, mass order 30%-50% deposit before production and full balance before shipping.

Q7. Can I place sample order ?
A: Yes, We accept sample order

Q8. How many days usually take on shipping?
A: It depends on the shipping way, by express door to door service usually takes 3-7 work days; By air usually take 5-7 days; By sea depends on the area and distance, except Asia, usually takes around 25-40 days.

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